COGNITO UPDATES

Privacy Policy

Your privacy matters. Learn how we protect and handle your information.

Last Updated: November 21, 2025

This Privacy Policy explains how Cognito Updates ("we," "our," "us") collects, uses, and protects information when you use our website or participate in our Discord community ("Services").

By using our Services, you agree to the terms described below.

1

Information We Collect

We only collect information that is necessary for operating and improving our Services. This may include:

aInformation You Provide

  • Email addresses for newsletter subscriptions
  • Payment information processed securely through Stripe
  • Discord username and profile information
  • Messages and content you share in our community
  • Any information you voluntarily submit on our website (e.g., forms)

bAutomatically Collected Information

When you access our website, standard data may be collected automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Basic usage data (e.g., pages visited)
  • Cookies for authentication and checkout functionality

Discord and Stripe may also collect data according to their own privacy policies.

2

How We Use Your Information

We use collected information to:

  • Operate and maintain our Services
  • Maintain community safety and moderation
  • Communicate updates or important notices
  • Improve user experience
  • Prevent fraud, abuse, or violations of our Terms

We do not use your information for advertising or tracking across other sites.

3

Sharing of Information

We do not sell, trade, or share your personal information with third parties.

We may only share information if required to:

  • Comply with the law
  • Respond to legal requests
  • Protect the safety or rights of our users or community

Discord may have access to information stored on their platform; their policies apply as well.

4

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse.

However, no online platform is 100% secure, so we cannot guarantee absolute protection.

5

Data Retention

We keep information only as long as necessary to operate our Services. This may include stored chat messages or logs used for moderation.

Users may request deletion of certain information where applicable and feasible.

6

Children's Privacy

Our Services are intended for users 13 years and older. We do not knowingly collect personal information from children under 13.

If such information is discovered, it will be deleted promptly.

7

Third-Party Services

Our Services may link to or rely on third-party platforms such as Discord and Stripe for payments. Their privacy practices are separate from ours, and we are not responsible for their policies.

Please review Discord's and Stripe's privacy policies directly for more details.

8

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Continued use of our Services after changes are posted signifies acceptance of the updated policy.