Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you create an account, subscribe to our services, or interact with our platform, we may collect:

• Email address and username
• Profile information (display name, profile picture)
• Payment information (processed securely through Stripe)
• Discord user ID for integration features
• Messages and content you post in our community features
• Communications you send to us (support requests, feedback)
• Preferences and settings you configure

1.2 Information Collected Automatically

When you access our Services, we automatically collect certain technical information:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and features used
• Date and time of access
• Referring website or source
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from third-party services you connect to your account, such as Discord or payment processors like Stripe. This information is subject to those services' own privacy policies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process payments and manage subscriptions
• Create and manage your account
• Send important notices and updates about our Services
• Respond to your inquiries and provide customer support
• Personalize your experience and content recommendations
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud, abuse, or security issues
• Enforce our Terms of Service and other policies
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for authentication, security, and core functionality
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with our Services

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.

4. Information Sharing

We may share your information only in the following limited circumstances:

• Service Providers: With trusted partners who assist us in operating our Services (e.g., Stripe for payments, cloud hosting providers)
• Legal Requirements: When required by law, legal process, or government request
• Protection of Rights: To protect the rights, property, or safety of Cognito, our users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting who can view your data
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us through our Discord community.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. By using our Services, you consent to such transfers.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Services

Our Services may integrate with or link to third-party services, including:

• Stripe: For payment processing
• Discord: For community features
• Supabase: For authentication and data storage
• Data Providers: For market data and news content

These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Discord community.